The Philippine Economic Zone Authority (PEZA) recently approved the company's 29th Philippine site, which will occupy space at the Four E-Com Center complex in the SM Mall of Asia area.
Operations are scheduled to begin in September following the signing of an agreement between TP in the Philippines CEO Rahul Jolly and PEZA Director General Tereso Panga.
Growth plans
The expansion marks TP's third announced growth initiative in the Philippines in less than a year and strengthens its presence in Pasay, where it already operates a major facility at the MAAX Building within the SM Mall of Asia complex. The existing site employs more than 5,000 TP professionals.
Jolly said the new facility reflects the company's long-term confidence in the Philippines as a global hub for customer experience and digital business services.
"This isn't just about expanding capacity; it is an investment in modern, digital-first infrastructure. This three-decade legacy is a testament to our enduring stability and the deep trust our global clients place in us," he said.
Jolly added that TP remains committed to creating meaningful careers, expanding economic opportunities for Filipinos, and delivering technology-driven transformation solutions for global clients.
Industry support
Panga welcomed TP's continued expansion, saying it reinforces the Philippines' standing as a leading destination for IT-BPM and digital services investments.
"As TP broadens its presence across the country, particularly in emerging regional IT hubs, PEZA remains fully committed to supporting their future growth plans through investor-friendly policies, infrastructure development, and close collaboration with industry stakeholders," he said.
Panga added that the agency looks forward to working with the company to create more high-value jobs and expand economic opportunities for Filipinos.
Long-term commitment
The new Pasay facility comes as global demand for customer experience, digital transformation, and artificial intelligence-enabled services continues to grow.
This year also marks TP's 30th anniversary of operations in the Philippines, underscoring its long-term investment in the country. With 29 sites nationwide once the new office opens, TP remains among the country's largest private employers and one of the major contributors to the local IT-BPM industry. —Ed: Corrie S. Narisma