The billionaire chair of DigiPlus and one of its largest stockholders tapped his Philippine First Insurance Co. Inc. (PhilFirst) to guarantee up to P1 million per player in deposits and winnings in case the company fails to pay out.
“DigiPlus is proud to be the first in the industry to roll out this level of consumer protection,” said Tanco, who is one of the biggest stockholders of DigiPlus.
The move differentiates DigiPlus from rivals and especially illegal operators by embedding insurance-backed safeguards into its platform.
It also comes at a critical time of increased scrutiny on online gambling’s social impact and what some quarters have described as a public health crisis.
An ongoing regulatory review has weighed on DigiPlus shares, which last closed at P22.20 each, down 66 percent from their recent all-time high.
DigiPlus said the new consumer protect program takes effect immediately and does not require players to purchase a separate policy.
It also strengthens DigiPlus’ credibility, adding to its eKYC verification system, 24/7 customer support, and 130+ BingoPlus outlets nationwide.
Miguel R. Camus has been a reporter covering various domestic business topics since 2009.
