The new digital feature isn’t just about convenience—it’s designed to solve a common passenger pain point: tracking and redeeming scattered travel credits.
By consolidating all credits in a single account and introducing smart features like auto-currency conversion and built-in expiry prioritization, PAL ensures passengers make full use of their benefits without hassle.
The e-Wallet also serves as an alternative payment method when booking PAL flights and services (excluding insurance and upgrades), offering a faster and more flexible transaction experience.
Other thoughtful tools include a name check function for redeeming Travel Credits and real-time updates that support a paperless, mobile-friendly experience.
PAL said the e-Wallet is part of its broader push toward digital transformation, aimed at making travel smoother and more intuitive for its growing base of tech-savvy passengers.