The customer-driven awards are based on thousands of verified votes and combine expert analysis with real passenger feedback across multiple categories such as Best Cabin Crew, Best Uniform, and Greatest Peace of Mind.
“We thank the voting travelers for this special honor, reflecting the trust and satisfaction that all of us in Philippine Airlines strive to earn from our passengers by delivering friendly service, an unwavering focus on safety and reliability, and the genuine care that comes from the heart,” PAL president Richard Nuttall said in a statement.
The awards were open for voting starting April 3, 2025, with airlines grouped by region and product experience.
PAL’s high ranking comes as the airline continues to post strong performance metrics, having been named the most punctual airline in Asia Pacific last April with an on-time rate of 86.07 percent, according to Cirium.
Earlier this year, it was also named the top travel brand in the Philippines and second in Southeast Asia by Campaign Asia-Pacific.
The Flyers’ Choice results reaffirm PAL’s efforts to regain its status as a world-class carrier in a competitive regional market.
—Edited by Miguel R. Camus
