Insider Spotlight
During the recent appreciation dinner held at the Manila Polo Club, CTBC Bank Philippines president and CEO Luis Elizaga said the milestone serves as both a tribute to three decades of success and a springboard for future expansion.
“As we look to the future, we remain committed to delivering innovative products and services tailored to your evolving needs,” he said. “Whether it’s embracing digital transformation, expanding investment solutions, or enhancing financial access — we are investing in tomorrow, all with one purpose: to serve you better.”
Digital transformation and financial inclusion
As part of its modernization program, the bank has upgraded its Core Banking System, enabling faster onboarding, real-time remittance processing, and compliance with ISO 20022 standards.
It has also strengthened its cloud infrastructure and migrated operations to a more resilient data center to enhance service reliability and security.
The bank plans to roll out electronic know-your-customer procedures for online deposit onboarding, mobile and ATM check clearing via the Check Imaging Clearing System, and account access expansion through convenience stores nationwide, extending its reach to underserved areas.
Cross-border and wealth expansion
CTBC Bank Co. Ltd. president and CEO Tony Yang reaffirmed the parent institution’s support for the Philippine subsidiary, noting that future growth will center on digital capabilities, credit card and wealth management expansion, and cross-border investment opportunities.
The parent bank, one of Taiwan’s largest and most awarded private financial institutions, is expected to leverage its regional network to link Filipino clients to new international markets.
'Global strength, local heart'
Founded in 1995, CTBC Bank Philippines now serves both corporate and consumer clients with a full range of services, including deposits, loans, remittances, and investment solutions.
Elizaga said the bank’s next decade will build on its brand promise of “global strength, local heart”, emphasizing its role as a trusted bridge between Filipino enterprises and global financial opportunities.
“The best chapters of our story are still to come,” he said. “With our clients and partners, we look forward to writing them together.” — Daxim L. Lucas |Ed: Corrie S. Narisma
