Insider Spotlight
The bank is rolling out new Withdrawal and Deposit Machines (WDMs), a self-service terminal that integrates cash-in and cash-out capabilities in one interface.
Designed for real-time, paperless transactions, the machines allow clients to deposit or withdraw funds anytime, 24/7 — eliminating queues, forms, and reliance on over-the-counter processing.
Why it matters
As Filipinos increasingly expect on-demand financial access, banks are rethinking how to keep customer touchpoints efficient and secure. Metrobank says its WDMs support this shift by offering quick, cardless transactions and instant crediting of deposits.
Where they’re available
WDMs have been deployed in select branches, including UN Avenue (Manila Doctors Hospital), BF Homes Las Piñas, Caloocan, Ayala Avenue, Libertad, Camarin, Antipolo-Circumferential Rd., P. Tuazon – Cubao, and Grand Hyatt. More locations will follow as part of a nationwide expansion.
Each terminal is equipped with enhanced security features and processes deposits in P100, P500, or P1,000 bills. Withdrawals of up to P20,000 per transaction are allowed. Clients may use their debit card or simply input their account number.
The big picture
Metrobank frames the introduction of WDMs as part of a broader effort to strengthen customer touchpoints and meet evolving digital-era expectations.
“As banking habits continue to evolve, Metrobank commits to offering smarter solutions that meet the changing lifestyles of Filipinos — ensuring that wherever and whenever they choose to bank, they are always in good hands,” the bank said in a statement on Friday, Nov. 21, 2025.
Metrobank is the country’s second largest private universal bank in terms of assets, serving retail and business clients. — Daxim L. Lucas | Ed: Corrie S. Narisma
