During a business forum on Monday, the SMC-led New NAIA Infra Corp. announced a series of upgrades as well as a planned reshuffle of airline terminal assignments.
AirAsia Philippines operates all domestic flights via Terminal 2 and Terminal 3 for international trips.
“As we await further thorough consultation with NNIC and other airport stakeholders on the plans to be implemented at the airport, we advise our guests to follow the current terminal assignments as listed on their travel itineraries,” AirAsia Philippines spokesman and first officer Steve Dailisan said in a statement.
The carrier also noted that the last terminal reassignments were carried out last year.
“Dubbed as the ‘winning move,’ the transfer of our domestic operations from NAIA Terminal 4 to Terminal 2 significantly addressed passenger concerns, allowing a better customer experience. AirAsia also optimized its taxiway and runway utilization, benefiting all other airport stakeholders,” Dailisan said.
Careful planning needed
“Such terminal reassignment requires careful planning, including time and motion studies, consideration of environmental factors, and adequate time for implementation to minimize disruptions, especially as we are also nearing the peak season,” Dailisan said.
“In fully supporting NNIC’s great plans for NAIA, we trust that optimizing airport utilization will benefit everyone involved, especially our passengers who deserve the best experience possible,” he added.
