Why it matters
The move expands PAL’s digital distribution, giving travelers in Asia, Australia, and the U.S. access to the same fares, student discounts, and ancillary services available on PAL’s own website.
Driving the news
With NDC integration, Trip.com users can book lower fares, student fares, and add-ons such as seat selection and prepaid baggage.
Customers can also access post-booking services like itinerary changes and refunds, enhancing flexibility.
PAL aims to deepen engagement with international students and diaspora communities, using Trip.com’s smart segmentation tools to offer exclusive bundles tailored to value-conscious travelers.
The big picture
NDC technology allows airlines to personalize fare bundles and localize offers across markets. PAL sees this as a way to enhance the passenger experience while expanding global reach through third-party platforms.
What they’re saying
“The partnership between Philippine Airlines and Trip.Com will provide our customers a personalized, and seamless flight booking and buying experience through NDC integration with Travelfusion,” according to Justin Warby, VP sales and distribution, Philippine Airlines.
“We are proud to be the first global travel service provider to enter an NDC integration partnership with Philippine Airlines in Asia Pacific. This partnership will enable our users to enjoy better fare options and booking experiences,” said Kirk Wong, regional airline director, Oceania, Southeast Asia, ISC and Middle East, Trip.com Group. —Ed: Corrie S. Narisma
