Watsons expands diabetes care services across PH stores

Insider Spotlight

• Watsons strengthens diabetes care through specialized pharmacist training and accessible health services
• An estimated 4.7 million Filipino adults have diabetes, with more than half undiagnosed
• The retailer offers P30 blood glucose checks, free teleconsultations, and diabetes care products
  
  
  

Watsons Philippines is strengthening its community-based healthcare services through pharmacist training, preventive screening, and diabetes management support as demand for accessible long-term healthcare continues to grow.

The health and beauty retailer is expanding its role beyond dispensing medicines by integrating patient education, monitoring services, and healthcare guidance into its retail operations.

Diabetes educator program

An estimated 4.7 million Filipino adults are living with diabetes, with more than half remaining undiagnosed, highlighting the need for early detection and continuous disease management.

Through its six-month Diabetes Educator Program, Watsons trains pharmacists in diabetes management, patient counseling, and health education.

The program equips pharmacists to guide customers on prescribed treatments, blood glucose monitoring devices, early warning signs, and when to seek medical attention.

Long-term disease management

Watsons is positioning its pharmacy network as an accessible channel for preventive healthcare and long-term disease management.

Customers can access prescription medicines, vitamins, blood glucose monitoring supplies, and specialized personal care products.

The retailer also offers blood glucose checks for P30 and free teleconsultation services, including specialized weight management consultations.

Diabetes Philippines Inc. president Dr. Fatma Tiu emphasized that managing diabetes requires consistent medication, regular monitoring, healthy lifestyle choices, and attention to blood pressure and cholesterol.

Community-based support

Watsons Philippines managing director Danilo Chiong said the company is strengthening community-based support by making preventive screening and professional guidance more accessible.

"The real challenge in managing long-term health isn't just clinical; it's human," Chiong said in a press statement.

The company also recognizes the emotional challenges associated with managing chronic conditions, including stress and uncertainty surrounding treatment.

Watsons continues to integrate healthcare services with its physical stores and digital channels. Customers can access pharmacist guidance in stores or purchase healthcare essentials through the Watsons App.

Its Click & Collect service allows orders to be ready for pickup in as fast as 30 minutes, while Home Delivery Express provides another purchasing option. —Vanessa Hidalgo | Corrie S. Narisma