Robinsons Hotels’ bookings surge 20 times in 5 years with Trip.com promos

July 10, 2024
5:34PM PHT

Promos and compelling campaigns with Trip.com have significantly boosted business for Robinsons Hotels and Resorts (RHR), earning the company the “Top Engaged Chain” award from the online travel agency.

“Over the past year, RHR’s business volume in partnership with Trip.com soared by an impressive 46 percent,” Joy De Mesa, group director of sales and marketing at RHR, said in a statement.

Compared to 2019, the growth from bookings has soared 1,890 percent, De Mesa added.

Trip.com also lauded RHR for the 70 percent improvement in service quality and a significant reduction in booking rejections.

The recognition, presented at Trip.com’s Envision 2024 Global Conference in May, acknowledges the most collaborative local hotel chains engaging in Trip.com promotions. Key criteria included RHR’s support through competitive rates and exceptional guest service.

The “Top Engaged Chain” award recognizes RHR’s homegrown brands, including 10 Go Hotels, 3 Go Hotels Plus, 6 Summit Hotels, and the Grand Summit in General Santos City.

Ms. Joy De Mesa, RHR Group Director of Sales & Marketing, with fellow recipients of Top Engaged Chain. (Photo Courtesy of RHR)

Trip.com also lauded RHR for the 70 percent improvement in service quality and a significant reduction in booking rejections.

The recognition, presented at Trip.com’s Envision 2024 Global Conference in May, acknowledges the most collaborative local hotel chains engaging in Trip.com promotions. Key criteria included RHR’s support through competitive rates and exceptional guest service.

The “Top Engaged Chain” award recognizes RHR’s homegrown brands, including 10 Go Hotels, 3 Go Hotels Plus, 6 Summit Hotels, and the Grand Summit in General Santos City.

The Grand Summit Hotel in General Santos. (Photo Courtesy of RHR). 
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