GFiber Prepaid nears 200,000 users, boosting Globe’s broadband strategy

Globe’s GFiber Prepaid service is setting new standards in customer satisfaction, achieving a world-class Net Promoter Score (NPS) of 65, higher than many global brands.

Launched as an affordable home broadband option, GFiber Prepaid offers reloadable fiber-fast internet with no lockup contracts, Globe said in a statement on Tuesday.

As of August this year, GFiber Prepaid’s subscriber base has grown to 146,000, marking a 52-fold increase compared to last year.

It is also breaking records with the highest customer reload rates among Globe products. This strong performance highlights rising demand for flexible, budget-friendly internet solutions tailored to household needs.

Nearing 200,000 subscriber goal

The straightforward, pay-as-you-go model of GFiber Prepaid has resonated with consumers looking for reliable high-speed internet without fixed monthly commitments.

Aiming to surpass 200,000 subscribers ahead of schedule, GFiber Prepaid plays a vital role in Globe’s strategy to expand its broadband market.

Management’s view

“We are very happy with the spectacular growth performance of our GFiber Prepaid. Given our current trajectory, we are looking to reach our 200,000 subscribers mark sooner than expected,” Abigail Cardino, vice president and head of brand management for Globe’s broadband business, said in the statement. 

“With GFiber Prepaid, we aim to replicate our success in Prepaid Mobile and encourage our mobile customer base, as well as those currently using competitor products, to switch to GFiber Prepaid using our innovative and value-for-money offers,” Cardino added.

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