MVP-backed PLDT cuts asset loss costs by 50% through tech, barangay partnerships

Tycoon Manuel V. Pangilinan-led PLDT Inc. has reduced the cost of losses to its network infrastructure by over 50 percent between 2022 and 2024, even though the number of incidents like theft, vandalism, or damage remained the same.

This means that while PLDT still faced similar levels of threats, it managed to lessen the financial impact through faster response and stronger protection. 

The drop is due to its Asset Protection & Security Risk Governance (APSRG) program, which combines tech upgrades with community involvement. 

In 2024, PLDT worked with over 2,000 local partners—mostly barangays—to guard its facilities, helping prevent damage before it happens. It also rolled out a real-time command center that monitors guard activity and incidents to shorten response times.  

Management’s view 

“Our commitment to protecting company assets goes beyond our direct security personnel,” said Col. Willie F. Gonio, head of security central command and administration center at PLDT.  

“By engaging communities and strategically deploying technology, we are creating a more comprehensive and responsive security ecosystem. The reduction in material losses despite challenges underscores the impact of this integrated approach, and we will continue to innovate and strengthen these partnerships,” he added.