In a statement, BPI business banking head Dominique “Ococ” Ocliasa said the recognition underscores the bank’s mission to help Filipino entrepreneurs thrive through accessible, inclusive, and innovative financial services.
“SMEs are the lifeblood of the Philippine economy,” Ocliasa said. “We understand their challenges and aspirations, and we are proud to walk with them in their journey of growth.”
In 2024, BPI’s SME loan portfolio surged by 106 percent, with an 18.2-percent increase in SME clients—proof of its data-driven strategies and customer-first approach. The growth was fueled by Ka-Negosyo On The Go (KNOTG), the Philippines’ first fully digital SME loan application platform featuring a Loan Finder, Eligibility Checker, and online application system.
Leading with digital innovation
The KNOTG platform grew its lead generation by 141 percent and online applications by 95 percent, approving P1.32 billion worth of SME loans. BPI also introduced alternative credit scoring models to help underserved sectors access financing, while its simplified pre-qualified loan program contributed 24 percent of loan portfolio growth in 2024.
Complementing its digital offerings, BPI’s hybrid service model ensures personalized guidance through initiatives like BizTalk, Ka-Nego Talk, and the Ka-Negososyo Series, reaching over 900 SME clients last year.
Reinventing SME banking
Through BPI BizLink, more than 22,000 SMEs now manage their finances online, from supplier payments to government dues. BPI also remains the only commercial bank in the Philippines to offer an end-to-end online SME loan process with integrated e-signing via DocuSign.
This recognition, Ocliasa noted, reaffirms BPI’s 174-year legacy of innovation and customer-centric banking.
“This award reflects our purpose-driven commitment to help Filipino businesses grow through digitalization, sustainability, and inclusivity,” he said. —Ed: Corrie S. Narisma
