Jamie Dimon said artificial intelligence will cost jobs, but insisted it will also create new ones if society adapts fast enough.
In a recent interview with Fox News, Dimon said AI will inevitably make some work obsolete, but stressed that “it will eliminate jobs. It doesn’t mean that people won’t have other jobs.”
Skills that machines can’t replace
Dimon’s advice to workers was blunt and practical, urging them to double down on human skills that machines cannot easily replicate. “My advice to people would be, you know, critical thinking, learn skills, learn your EQ, learn how to be good in meetings, how to communicate, how to write,” he said.
Speed is the real risk
Dimon cautioned that the bigger danger lies in how quickly AI adoption accelerates, warning that if disruption happens too fast, “we can’t assimilate all those people that quickly.” Still, he pushed back against near-term alarmism, saying, “I don’t think AI is going to dramatically reduce jobs like unbelievably next year.”
“For the most part, AI is going to do great stuff for mankind, like tractors did, like fertilizer did, like vaccines did. It’ll save lives,” he added, while stressing that AI “needs to be properly regulated” given its potential downsides.
Global operations
JPMorgan Chase has an extensive global presence, including in the Philippines, where it is one of the largest international employers.
Even as it expanded aggressively, doubling its Bonifacio Global City workforce to about 20,000 employees last year, the bank has continued to make targeted workforce adjustments as part of broader business and product strategy reviews.
The latest move affects about 250 roles tied to the global wind-down of Aumni’s services, representing roughly one percent of JPMorgan’s Philippine workforce.
—Edited by Miguel R. Camus
