A recent dialogue was organized to discuss the findings of the PCC’s market study on the sector, which highlighted key challenges such as limited consumer choice, high switching costs, and the complexities of introducing competition in a naturally monopolistic environment, the PCC said in a statement.
While expanding consumer choice is inherently constrained by infrastructure and resource limitations, NWRB said ongoing efforts are underway to improve transparency and accountability through stricter tariff regulation, performance monitoring, and audit mechanisms.
The dialogue also delved into the realities of water distribution in the context of existing regulatory framework that warrant a single distributor in certain service areas.
The PCC and NWRB looked into new trends in more developed countries including retail competition in the water sector. Both agencies expressed openness to exploring innovative frameworks that prioritize sustainability and fair access to water services.
The PCC remains committed to working with key regulatory agencies in fostering a competitive and efficient regulatory environment.
-Edited by Miguel R. Camus
