This period, covering Oct. 29 to Nov. 4, saw NAIA facilitate 932,405 passengers and 5,627 flights — levels not reached in the past four years, the company said in a statement on Wednesday, Nov. 13.
Despite managing a high passenger influx during this traditional peak travel season, NNIC said it delivered strong operational results, achieving notable on-time performance metrics.
For arriving flights, NNIC recorded an 87.99-percent on-time performance (OTP), surpassing the industry benchmark of 80 percent and demonstrating the new management’s efficiency in coordinating incoming flights and passenger flow.
Departure OTP stood at 75.46 percent, slightly below standard due to persistent challenges in baggage handling. These issues stem from breakdowns in lower deck loaders, equipment used for baggage handling in aircraft cargo holds. Staff shortages also contributed to delays in processing baggage, reflecting the need for further improvements in this area.
NNIC, which assumed operational control of NAIA last Sept. 14, 2024, has been collaborating with airlines and ground handlers to address these challenges.
The discussions have focused on increasing investments in baggage handling equipment and enhancing workforce capacity to support smooth baggage transfer operations, particularly during peak travel times.
