Ginhawa Flex, Ginhawa Lite
Veloso revealed that the Ginhawa Flex loan, launched in September 2023, accounted for ₱401.19 billion in releases across 1,437,060 approved applications as of June 23, 2025.
The flagship multi-purpose loan allows members to borrow up to ₱5 million or 14 times their monthly salary, payable in up to 15 years based on their premium payments.
Meanwhile, the Ginhawa Lite loan, introduced in October 2024 to meet smaller and emergency financial needs, has disbursed ₱12.247 billion to 408,656 members.
The Lite loan offers loans of ₱5,000 to ₱50,000, repayable in six to 24 months with interest rates ranging from 6 to 7 percent, mirroring the terms of the Flex program. Both loan types are accessible via the GSIS Touch mobile app.
Digitalization push
“More than disbursements, these numbers represent real relief and support for public servants,” Veloso said. “Every reform we make, every service we improve, starts with listening to our members.”
Veloso also reported that 99 percent of GSIS transactions are now digital, thanks to innovations such as the GSIS Touch app, in-app facial recognition for pensioners, the Digital GSIS ID, and branch-based Digital Hubs. These enhancements have notably reduced processing times and removed the need for long queues.
Loan buyout, housing initiatives
Other reforms include a streamlined Ginhawa Max Loan Buyout, now requiring only a letter of intent from an agency head. The Max loan carries no service fee, low interest (6–7 percent), and a repayment term of up to 10 years. Members may borrow up to ₱5 million or 19 times their salary, depending on their paid premiums.
Housing initiatives also saw growth, with over 4,000 families securing homes through the Lease-With-Option-to-Buy Program, and 2,000 more retaining homes under the Housing Accounts Remedial and Condonation Program.
Additionally, GSIS now insures over 130,000 public school buildings under the National Indemnity Insurance Program. During the event, the agency also honored institutions that paid the most toward long-overdue social insurance premiums. —Ed: Corrie S. Narisma.