The figure underscores the company’s consistent success in minimizing water losses through proactive leak detection and rapid field response.
Swift response to minimize losses
In September alone, Manila Water delivered 44.32 million cubic meters of potable water, serving more than 1.2 million connections across its East Zone concession area.
During the same month, the utility repaired all 57 mainline pipe bursts—each 300mm or below—within 24 hours, surpassing the 95 percent target set by the Metropolitan Waterworks and Sewerage System - Regulatory Office (MWSS-RO). This efficiency helped prevent further water losses and minimized service interruptions.
Continuous investment and accountability
“Our ability to keep NRW below 15 percent is a result of continuous investments in network monitoring and leak detection technologies, coupled with the dedication of our field teams,” said Dittie Galang, Manila Water corporate communications department head.
From 2022 to 2025, the company has consistently maintained NRW close to or below its 15 percent benchmark, translating even a 1 percent improvement into savings of up to 14 million liters of water daily—a reflection of its commitment to service reliability, water conservation, and environmental stewardship. —Ed: Corrie S. Narisma
