West Zone concessionaire Maynilad Water Services Inc. has reduced its non-revenue water (NRW) level to 36.2 percent as of the first quarter of 2025, a marked improvement from 66.4 percent in 2006, the year the company was re-privatized.
From 2006 to date, the West Zone concessionaire has replaced over 3,293 kilometers of deteriorated pipelines—roughly the distance between Manila and Tokyo—underscoring the scale of its infrastructure rehabilitation program.
Maynilad bagged two Silver Awards at the 2025 Anvil Awards held on Jan. 28, 2025 for its communications initiatives that highlight efforts to reduce non-revenue water (NRW).