At Nickel Asia Corp. (NAC), the community relations and corporate communications departments—where I belong—operate under one umbrella. We work closely with ComRel officers both in the field and at headquarters to develop materials that educate and inform communities about mining processes, their rights, and other critical concerns. In my view, their work is nothing short of noble and heroic.
Bridging operational goals and needs of communities
Beyond communication and education, ComRel teams often serve as the de facto support system for other departments, helping bridge operational goals with the needs of the communities we serve.
By law, mining companies must be endorsed by the community before operations can begin. At NAC, we’ve set our own internal benchmark to ensure that a huge majority of the community supports and approves our entry into their respective area.
This relationship can be delicate and at times challenging—vulnerable to misunderstandings or even abuse on either side—but our ComRel officers consistently strive for transparency and, above all, help craft programs that are sustainable and inclusive.
Tough challenges
One of the toughest challenges they face is encouraging communities to consider livelihood projects whose benefits may not be immediately apparent. Still, the final decision always rests with the residents.
Under the Social Development and Management Program (SDMP), mining companies are mandated to allocate 1.5 percent of their gross earnings to support community development. These funds are utilized differently depending on each community’s priorities.
In some areas, residents may request a basketball court; in others, a rice granary. Regardless of the request, our ComRel teams work tirelessly to support each community’s aspirations.
Going beyond the call of duty
Though stationed in different locations, the stories of our ComRel personnel echo a shared spirit of generosity and commitment. They hike mountains and cross rivers to deliver health equipment. They teach indigenous communities about the importance of dental care. They grieve alongside families in times of loss.
Their presence goes far beyond duty—for over time, they become part of the community’s fabric.
I firmly believe that community relations is at the heart of responsible mining operations—yet too often, the contributions of ComRel teams go unrecognized.
These teams serve as a vital bridge between technical experts like engineers, miners, geologists, and chemists and the communities affected by mining activities. They help translate complex processes into meaningful conversations, ensuring that residents understand why extractive work is being done in their area. At the same time, they offer communities a trusted channel to voice concerns, ask questions, and express their needs.
Venice Guian: A life of grace, strength, and community
I’d like to take this space to commend one of our most dedicated community relations managers, Venice Guian. Miss Venice has been with NAC since childhood, having grown up as the daughter of a former employee at the Rio Tuba mine in Palawan.
As a local, she leads her team with a deep understanding of the culture, needs, and nuances of her community. Even after being diagnosed with cancer during her pregnancy, she continues to inspire us with her strength. What’s more, her team continues to function even with her on leave, reflecting her true mark as a leader.
As you continue your battle, Miss Venice, know that we stand beside you—just as you have always stood beside your team, your community, and all of us.
Karl Ocampo is a former business journalist for the Philippine Daily Inquirer and now serves as the media and communications manager at Nickel Asia Corp.
