Bank of the Philippine Islands (BPI) has alerted customers about longer wait times at its branches and contact center due to a global Microsoft glitch affecting its systems.
“You may also experience delays in crediting of financial transactions including bill payments and interbank fund transfers as other institutions are likewise affected,” BPI said on Friday.
“Our technical team is already coordinating closely with the provider on the resolution of this issue,” it added.
Despite this, BPI assured customers that branches, ATMs, and online services remain operational.
