The country’s largest power retailer said that over 600,000 customers experienced service interruptions at the height of the typhoon, primarily in Metro Manila, Bulacan, Rizal, and Cavite, with additional outages in Laguna, Batangas, and Quezon provinces.
As of 10:00 a.m. Thursday, Meralco has reduced the number of affected customers to around 330,000, it said in a statement.
The outages are mainly due to heavy flooding, fallen trees, and foreign objects obstructing power lines.
“We ask for your patience and understanding amid power disruptions caused by heavy floods,” Meralco vice president and corporate communications head Joe Zaldarriaga said. “The safety of our customers and Meralco line crews is our top priority as we actively monitor the situation.
He added that the firm’s repair crews will be deployed to restore power as soon as floodwaters recede and it is safe to do so.
Additionally, the One Meralco Foundation has mobilized employee volunteers and prepared thousands of relief packs containing rice, canned goods, coffee, and biscuits.
These were distributed to the Pasig City Disaster Risk Reduction and Management Office for emergency aid.
Meralco advised the public to practice electrical safety measures and provides specific tips for dealing with flood-affected electrical systems.
Customers can report power outages and other concerns via Meralco’s social media pages, text, or hotline numbers.
