Salesforce is expanding its presence in the Philippines with a new office in Manila and a multiyear commitment to equip thousands of Filipinos with AI and CRM skills, aiming to help local organizations evolve into Agentic Enterprises in the fast-growing agentic AI era.
At Dreamforce 2025, Salesforce unveiled Agentforce 360, a platform that marks what it calls the dawn of the Agentic Enterprise—a new model for work where AI enhances human capability rather than displacing it.
Salesforce announced expanded strategic partnerships with OpenAI and Google to embed frontier AI models directly into enterprise workflows, signaling a new wave of agentic enterprise tools designed for scale, security, and collaboration.
Globe Business has slashed its customer service workload by 34 percent through the integration of Salesforce’s AI-powered platform, enabling employees to focus on more complex and personalized customer engagements.