Insider Spotlight
The new offering allows customers to ship cargo weighing up to 1,000 kilograms per piece and up to 3,000 kilograms per shipment across more than 220 countries and territories.
The launch marks DHL Express’ deeper push into the heavyweight logistics segment as manufacturers and global supply chain operators seek faster and more predictable freight options amid continuing market disruptions.
Why it matters
The company said HWX is aimed at industries where shipment timing and reliability are critical, including technology, automotive manufacturing, engineering, pharmaceuticals, life sciences, oil and gas, and energy.
The service combines express delivery speed with end-to-end shipment control, proactive monitoring, and fixed pricing intended to reduce exposure to fluctuating freight costs and airline capacity shortages.
“Heavy Weight Express represents a strategically important step for our business, expanding the value that DHL Express brings to global supply chains,” DHL Express CEO John Pearson said in a press statement.
“As industries face rising volatility, increasingly complex production cycles, and significant financial exposure from delays and supply chain disruption, DHL’s ability to offer express-level speed, access to capacity and higher reliability for shipments up to 3,000 kilograms fundamentally changes the service levels that customers can expect from their logistics provider,” Pearson added.
What’s new
DHL said the rollout includes dedicated Heavy Weight Priority Desks globally to oversee proactive shipment tracking, exception management, and direct customer communication.
Each shipment will receive dedicated case ownership to improve predictability and handling standards, particularly for high-value, shock-sensitive, or regulated cargo.
The company said the service addresses several operational pain points for large manufacturers, including production downtime risks, urgent product launches, inventory optimization, and complex multi-site supply chains.
HWX also leverages DHL’s integrated logistics infrastructure, including its aircraft fleet, customs operations, hubs, gateways, and last-mile delivery network.
DHL Group generated about 82.9 billion euros in revenue in 2025 and employs around 389,000 people worldwide. —Vanessa Hidalgo | Ed: Corrie S. Narisma
