Converge and the DTI formally launched their joint MSME digital transformation programs through Converge SME Solutions on Aug. 11. The programs are designed to help entrepreneurs strengthen their operations and compete in an increasingly digital economy.
The initiative implements a memorandum of understanding signed by Converge and the DTI in November 2025 to strengthen the digital capabilities of MSMEs and help narrow the digital divide, particularly among smaller businesses with limited technology resources.
Right-sized solutions
Dindo Marzan, senior vice president and head of Converge SME Solutions, said MSMEs play a key role in driving economic growth, employment and innovation, but many operate with lean teams and limited information technology resources.
Converge said its SME offerings are designed around those constraints rather than simply providing residential services or complex packages intended for large corporations.
These include business broadband and e-commerce connectivity solutions that the company said are easy to deploy, cost-efficient and scalable as businesses expand.
The partnership is also focusing on building the digital resilience of MSMEs, particularly their ability to continue operating during market disruptions, supply-chain problems and cybersecurity threats.
“When businesses have the ability to sell online, communicate through multiple channels, and access their systems remotely, they are better positioned to adapt,” Marzan said.
The program will give entrepreneurs access to an ecosystem that includes cloud-based tools, cybersecurity support and productivity platforms.
Lowering digital barriers
Angela Gutierrez, vice president and head of marketing for Converge SME Solutions, said the initiative also seeks to address the perception among some entrepreneurs that digital transformation is expensive or difficult to undertake.
“The reality is that the first step is often more affordable than many entrepreneurs expect,” Gutierrez said, stressing that reliable internet connectivity provides the foundation for businesses to begin their digital transformation.
Converge and the DTI plan to conduct experiential activities, learning sessions and workshops to make technology more accessible to entrepreneurs, including those operating in provincial areas and traditional industries.
The partnership will also tap initiatives such as the DTI AI and Scale Up Center to help MSMEs explore the use of artificial intelligence to improve operations and develop new revenue opportunities.
Going global
Gutierrez said technology could help level the playing field for smaller enterprises as competitiveness becomes less dependent on the physical size of a business.
“Our goal is simple: to ensure that even the smallest negosyo (business) in the Philippines has the digital capability to compete not only locally, but globally,” she said.
Converge said it aims to position itself not only as an internet service provider but also as a digital growth partner for MSMEs, helping entrepreneurs establish an online presence and make better-informed business decisions.
The launch was attended by DTI Secretary Cristina Roque, DTI Assistant Secretary Nylah Rizza Bautista and Converge founder and CEO Dennis Uy, among others. —Ed: Corrie S. Narisma
