Digital Transformation

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Wednesday, 9 September 2026
12 Aug 2026
10:13AM

Converge, DTI team up to accelerate MSME digital transformation

Filipino micro, small and medium enterprises (MSMEs) are getting a digital boost as Converge ICT Solutions Inc. and the Department of Trade and Industry (DTI) expand access to business-grade connectivity, e-commerce solutions, cloud tools, cybersecurity support and artificial intelligence.
3 Aug 2026
11:52AM

Tech adoption drives focus at Retail Solutions Asia 2026

As Philippine retailers respond to shifting consumer behavior and accelerating digital transformation, industry players are increasingly prioritizing practical technologies that streamline operations, enhance customer experiences, and support business growth. That focus is expected to shape discussions and supplier engagements at this year's Retail Solutions Asia 2026.
13 May 2026
3:47PM

AIA Philippines rolls out AI training platform for agents

AIA Philippines is accelerating its digital transformation efforts with the nationwide rollout of “AI Roleplay,” an artificial intelligence-powered training platform designed to help agents improve customer engagement and advisory conversations.
26 Feb 2026
8:06AM

Philippine Airlines bets on AI to elevate service

Flag carrier Philippine Airlines (PAL) is accelerating its digital transformation as it rebuilds from one of the most challenging periods in its history, betting that faster, more personalized customer support will deepen passenger trust and fuel long-term growth.
12 Jan 2026
10:35AM

Twilio survey: AI chatbots test Filipinos’ patience most

Digital transformation has introduced a new currency for customer satisfaction. The convergence of artificial intelligence and human interaction now defines a key challenge for brands across industries.
19 May 2025
9:56AM

DTI taps Google to help boost PH’s digital infrastructure and investments

Trade and Industry Secretary Cristina A. Roque recently met with global tech leader Google to explore strategic partnerships aimed at enhancing the country’s digital infrastructure, internet connectivity, and digital workforce development.
8 May 2025
10:16AM

SEC unveils 6 digital platforms, data center to boost ease of doing business

The Securities and Exchange Commission (SEC) unveiled six new digital platforms and a state-of-the-art data center as part of its fourth wave of digital transformation initiatives, aimed at enhancing the ease of doing business in the Philippines.
28 Apr 2025
3:00PM

Private sector pushes 'government-as-a-service' model for digital integration

One of the core recommendations was to create a centralized digital system connecting government agencies, allowing citizens to apply for documents, permits, and pay fees through a single platform—similar to the seamless interaction between applications on a smartphone.
27 Jan 2025
2:02PM

PLDT Enterprise, JoyRide partner to boost PH’s P200-B transport sector

PLDT Enterprise and JoyRide are teaming up to drive digital transformation in the country’s P200-billion transportation sector.
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