BPI launches Soundbox: Redefining payment experience with instant audio confirmations

November 23, 2024
8:37AM PHT

Bank of the Philippine Islands (BPI) has set a new benchmark in the Philippine banking landscape by launching Soundbox, an innovative audio-based payment confirmation device seamlessly integrated with BPI OneQR.

This cutting-edge technology transforms real-time payment processing for businesses by delivering instant audio alerts for transactions, ensuring a smoother and more efficient payment experience

The Soundbox device enables merchants to streamline payment process with audio confirmation of successful transactions./Contributed photo

Payment efficiency

Traditionally, merchants confirm QR code payments through SMS notifications, which can cause delays. The Soundbox eliminates this inefficiency with immediate voice alerts for successful transactions. 

Its distinct audio confirmation ensures clarity and speeds up the checkout process, enabling merchants to accommodate more customers, especially in fast-paced environments.

"Soundbox brings QR payments to a higher level, providing an innovative way to confirm payment instantly when using BPI OneQR," said Rally Jereza, head of BPI agency banking.

A game-changer 

The compact design of the Soundbox makes it versatile for various business types, from small street vendors to large retail establishments. Its audible alerts are particularly advantageous in noisy settings, where visual or SMS notifications might be overlooked. 

By reducing transaction times, the Soundbox also enhances customer satisfaction, making the payment process seamless and efficient.

The launch of Soundbox solidifies BPI's commitment to innovation, providing business owners and their customers with enhanced convenience and reliability in digital payments.

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