The insurance company, which serves over two million Filipinos nationwide, provided timely financial assistance to thousands of families, helping them weather some of life’s most difficult moments.
Of the total amount paid, ₱1.2 billion went to death benefit claims for over 3,200 policyholders’ beneficiaries.
Another ₱1.05 billion was disbursed as living benefit claims, aiding more than 10,800 policyholders who faced hospitalization, surgery, critical illness, disability, or accident-related challenges. Among these, over 1,300 claims were for critical illnesses—offering essential financial support during serious medical events.
“Our true impact is seen when we deliver on our promise to safeguard the health and protection needs of our customers at the moment they need us the most,” said Kristine Lusanco-De Monteverde, Pru Life UK COO. “Each claim we disburse is a testament to the trust our customers place in us—a responsibility we take seriously.”|
Pru Life UK’s strong claims record reflects both its solid financial foundation and the trust it has built over the years. Each fulfilled claim signifies a promise kept—a lifeline during illness, loss, or recovery.
The company is backed by a nationwide agency force of nearly 40,000 licensed agents, ensuring accessible, personalized service across the country. This extensive presence helps deliver customer-focused experiences, emphasizing speed, compassion, and support when it matters most.
As it continues to expand its footprint in the Philippines, Pru Life UK remains focused on its mission to be the most trusted partner and protector of generations of Filipinos. Through its claims servicing and holistic customer approach, the company upholds its long-standing promise to keep Filipinos healthy, financially secure, and future-ready. —Ed: Corrie S. Narisma
