PDIC embraces digital shift with e-Portal Project rollout

State deposit insurer Philippine Deposit Insurance Corp. (PDIC) has set in motion the modernization of its services through its e-Portal Project, an initiative aimed at strengthening its push toward becoming a more responsive and future-ready organization.

Targeted for launch in 2026, the e-Portal will serve as a one-stop shop that integrates PDIC’s data systems and service processes into a secure, web-based platform. It will also feature an enhanced website designed to provide a more responsive and intuitive user experience.

Through the e-Portal, stakeholders will gain convenient online access to PDIC services, removing the need to visit its Public Assistance Center in person and ensuring faster, more efficient transactions.

Enhanced features 

Among its key innovations, the e-Portal will:

• Enable fund transfers and paperless payments through integration with a third-party e-payment 
• Improve communication via an AI-powered chatbot
• Ensure scalability, with plans to add mobile functionality in the future

These improvements are expected to streamline transactions, boost accessibility, and strengthen PDIC’s digital governance.

Reinforcing financial stability

Anchored on operational efficiency, transparency, and better public service, the e-Portal Project also supports the government’s Cloud First Policy.

“The initiative reflects PDIC’s commitment to protecting depositors and promoting financial stability while keeping pace with digital transformation,” the agency said. —Ed: Corrie S. Narisma