Insider Spotlight
The company backed the Department of Justice–Office of Cybercrime's (DOJ–OOC) CyberReady Campus Tour at the University of the Philippines Diliman, highlighting the importance of coordinated enforcement and consumer awareness in combating financial cybercrime.
Why it matters
Maya head of corporate affairs Kristoffer Rada emphasized that stronger digital safeguards require collective action as scammers increasingly exploit online financial services.
"A safer digital space needs everyone around the table," Rada said.
The Philippines has established safeguards under the Anti-Financial Account Scamming Act (AFASA) and regulations issued by the Bangko Sentral ng Pilipinas, enabling suspicious transaction monitoring, interbank verification and fraud investigations.
"Laws and plans work when we can put them into practice," Rada said.
Building digital awareness
Consumer education remains central to Maya's anti-fraud strategy, according to a company release, particularly as cybercriminals employ increasingly sophisticated tactics targeting digital transactions.
During the campus seminar, students and faculty were encouraged to identify fraudulent schemes, safeguard personal information and adopt responsible online financial practices.
The initiative complements Maya's Scam Patrol campaign and Financial Fitness Program, which promote fraud prevention and responsible digital financial behavior.
Strengthening safeguards
Ahead of the holiday shopping season, Maya warned consumers against fraudulent promotions, suspicious links and unauthorized payment requests.
The company urged customers to verify sellers and payment details while avoiding disclosure of passwords and one-time PINs.
Through its Security Center, Maya customers can review login histories, establish transfer limits and freeze eligible credit cards when suspicious activity arises.
The bigger picture
Maya participates in the DOJ–OOC's Technical Working Group on Financial Cybercrime Concerns alongside regulators, telecommunications providers and financial institutions.
It also supports the Cybercrime Investigation and Coordinating Center's Scam Safe initiative and other public-private anti-fraud programs.
These partnerships aim to strengthen information sharing, improve fraud response and reinforce public confidence in digital financial services.
"We should not have to choose between greater financial access and stronger protection. The Philippines needs both," Rada said. —Princess Daisy C. Ominga | Ed: Corrie S. Narisma
