Tuesday, 24 June 2025
22 May 2025
8:46PM
Conduent opens 1st Southern Luzon site in Batangas; to generate 1,500 BPO jobs
Conduent, a global leader in business process services, has opened its first-ever facility in Southern Luzon, marking a strategic expansion beyond Metro Manila as it sets its sights on high-value job creation in the region.
17 Apr 2025
11:26AM
Leechiu: IT, outsourcing sector fuels office market recovery despite POGO exit
Leechiu Property Consultants (LPC) said the office sector is showing resilience in 2025, with strong demand from the IT-BPM sector offsetting the continued exit of Philippine Offshore Gaming Operators (POGOs) and pushing net take-up projections 16 percent higher year-on-year.
24 Mar 2025
10:46PM
BSP sees slower growth in BPO sector as AI talent shortage emerges
In its latest balance of payments outlook, the central bank projects that business process outsourcing export revenues will grow at a reduced pace of 5 percent annually in 2025 and 2026, down from 6 percent in 2024 and 7.7 percent in 2023.
3 Jan 2025
3:03PM
Growing AI adoption to impact revenues of Philippine BPO industry — BSP report
The BPO sector, a cornerstone of the Philippines’ export revenue, is expected to grow at a slower rate in 2024 and 2025 “consistent with latest trend driven in part by domestic constraints in AI adoption.”
3 Dec 2024
2:28PM
Smart’s Martirez warns: AI could decimate BPO sector in 2 years without rapid upskilling
By: Miguel R. Camus
He witnessed an era when advancements in technology and communications propelled the Philippines to become the world’s No. 2 business process outsourcing (BPO) destination, creating millions of jobs and forming a critical pillar of the economy.
2 Sep 2024
2:31PM
Frederick Go sees chance for BPOs to counter AI threat, cybersecurity as next big opportunity
By: Miguel R. Camus
Economic czar Frederick Go talks about BPO sector opportunities amid rapid changes in technology.
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