Thursday, 12 December 2024
3 Dec 2024
2:28PM
Smart’s Martirez warns: AI could decimate BPO sector in 2 years without rapid upskilling
By: Miguel R. Camus
He witnessed an era when advancements in technology and communications propelled the Philippines to become the world’s No. 2 business process outsourcing (BPO) destination, creating millions of jobs and forming a critical pillar of the economy.
2 Sep 2024
2:31PM
Frederick Go sees chance for BPOs to counter AI threat, cybersecurity as next big opportunity
By: Miguel R. Camus
Economic czar Frederick Go talks about BPO sector opportunities amid rapid changes in technology.
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