Insider Spotlight
Epson is reinforcing its role in this space by streamlining everyday banking operations with printing solutions built for sustained, high-volume use.
The big picture
While mobile apps and online portals dominate industry narratives, the physical branch remains the backbone of banking for millions of Filipinos. Documentation-intensive processes demand infrastructure that minimizes errors, protects sensitive information, and keeps transactions moving during peak hours.
Epson’s long-standing focus on reliability positions it as a quiet enabler of these front-line operations.
Why it matters
In fast-paced branch environments, even minor inefficiencies can compound into delays, customer frustration, and operational risk.
By integrating printing, scanning, and copying into compact devices, banks can reduce workflow friction and support tellers handling complex, multi-step transactions throughout the day.
At the counter
Epson highlights the EcoTank M2170 as a practical solution for service counters where space and speed are critical. The all-in-one printer supports high-speed output, scanning, and copying through an intuitive LCD interface, allowing staff to move seamlessly between tasks.
Its refillable ink system is designed to lower operating costs and reduce downtime, while pigment ink ensures sharp, durable text suited for official records that must remain legible for years.
The passbook factor
Despite the rise of digital banking, passbooks remain an essential physical record for many customers. Accurate alignment and consistent print quality are non-negotiable in passbook updating, where errors can erode trust.
Epson’s PLQ-50CSM Passbook Printer is purpose-built to handle varying passbook formats and thicknesses, delivering precise line alignment and reliable performance during high-volume periods.
What they’re saying
"These are the moments where banking systems are tested every day," Masako Kusama, president and director of Epson Philippines Corp., said in a press release on Jan. 21, 2026.
“For half a century, we’ve been dedicated to engineering solutions that deliver dependable performance in the real, daytoday environments where our clients operate. This consistency enables banks to uphold impeccable service standards and focus on their customers, knowing their backend processes are solid and reliable.”
Looking ahead
By focusing on efficiency, compact design, and precision, Epson continues to position printing as a strategic asset rather than a legacy function.
As banks balance digital innovation with on-the-ground realities, dependable branch technology remains critical to sustaining trust and service quality nationwide. —Vanessa Hidalgo | Ed: Corrie S. Narisma
