Cebu Pacific says NAIA baggage system glitch resolved, thanks passengers for patience

October 23, 2024
10:42PM PHT

Cebu Pacific announced on Wednesday evening that baggage handling at the Ninoy Aquino International Airport Terminal 3 has returned to normal.

For those affected by recent delays, 90 percent of left-behind bags have been recovered as of 7:00 p.m., and their teams are working to deliver the remaining luggage swiftly.

“We extend our sincere gratitude to the New NAIA Infrastructure Corp. (NNIC) for their crucial collaboration in resolving the issue. Their dedicated efforts played a key role in restoring operations,” Cebu Pacific said.

“Most importantly, we deeply appreciate the patience and understanding shown by our passengers throughout this period. Cebu Pacific remains fully committed to delivering a seamless and meaningful travel experience for everyone,” the carrier added.

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