Business Process Outsourcing

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Friday, 23 October 2026
16 Sep 2026
11:09AM

PH outsourcing adapts as AI reshapes jobs, services — ING

Artificial intelligence is reshaping the Philippines’ outsourcing industry, but fears that the technology will trigger a broad decline in services exports and jobs appear premature, according to ING THINK economic and financial analysis.
8 Sep 2026
10:15AM

LIVES WELL LIVED | Mitch Locsin’s lasting legacy in PH tech, BPO

Albert Mitchell “Mitch” Locsin—a telecoms executive, sales and marketing honcho, and longtime member of two major industry associations—was a steady and rational voice in the business process outsourcing (BPO) and contact center sectors until his untimely passing on Aug. 19 at age 55.
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