CTBC Bank taps Hitachi Asia to upgrade corporate digital banking services

CTBC Bank (Philippines) Corp. has partnered with Hitachi Asia to launch an upgraded Corporate NETBanking Web Portal, aiming to enhance digital banking services for micro, small, and medium enterprises (MSMEs) as well as large corporations.

In a statement, the bank said the collaboration builds on their previous efforts in modernizing retail banking, further advancing financial technology solutions for businesses.

With corporate banking requirements evolving, the newly redesigned platform provides a more secure, efficient, and user-centric experience, streamlining financial transactions and operational processes, it said.

Digital financial services

The launch follows the Bangko Sentral ng Pilipinas’ Digital Payments Transformation Roadmap, which saw digital retail payments rise from 42.1 percent in 2022 to 52.8 percent in 2023.

The CTBC-Hitachi initiative aligns with this trend, reinforcing efforts to make banking more accessible and seamless for enterprises, the bank said.

From left, seated – Hiroshi Katagiri, former GM, Hitachi Asia Ltd. Philippines; Luis Elizaga, president and CEO, CTBC Bank Philippines; Jereven Adriano, SVP & Head, Information Technology Group, CTBC Bank; From left, standing – Lourdes Yap, Senior Director, Sales & Marketing, Hitachi Asia Ltd. Philippines, Sandaruwan DeSilva, COO, Hitachi Digital Payment Solutions Philippines Inc., Raveen Vedarshana, CEO, Megalink, Inc., Yoichi Isoda, CEO, Hitachi Digital Payment Solutions Philippines Inc., Oliver Jimeno, senior adviser to the board chair, Arthur Wang, Deputy CEO, CTBC Bank./Contributed photo

“This new platform is more than a tool – it’s a strategic enabler for businesses to manage their finances with ease, efficiency, and confidence,” said Luis Elizaga, president and CEO of CTBC Bank Philippines. “Following the success of our retail app revamp, this collaboration with Hitachi Asia demonstrates our continued commitment to innovation, ensuring both our consumer and corporate clients have access to cutting-edge digital banking solutions.”

Enhanced features for businesses

The upgraded Corporate NETBanking Web Portal introduces several improvements to help businesses manage finances effectively:

  • Comprehensive account management – Provides real-time access to deposit accounts, loan balances, and transaction histories for better decision-making.
  • Expanded payment capabilities – Supports InstaPay, PESONet, BancNet IBFT, RTGS, PDDTS, and SWIFT for seamless local and international transactions.
  • Bulk transaction processing – Allows bulk uploads for payments and payroll disbursements to enhance operational productivity.
  • Customizable workflow approvals – Offers single-approval workflows and multi-level approval matrices, allowing businesses to tailor processes to their needs.

Security remains a core focus, with two-factor authentication and real-time transaction notifications minimizing risks. Approval workflows such as Maker-Checker-Approver setups also ensure compliance with corporate policies.

“In today’s financial landscape, ensuring secure and seamless access to banking services is non-negotiable,” said Lourdes Yap, senior director for sales and marketing at Hitachi Asia Ltd. Philippines.

Through this partnership, CTBC Bank and Hitachi Asia continue to drive digital transformation, equipping businesses with the tools they need to thrive in a competitive market, the bank said.

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