TransUnion launches Fraud Industry Council in PH to combat rising digital fraud

November 29, 2024
9:15AM PHT

Global information and insights company TransUnion, the first comprehensive private credit reference agency in the Philippines, has launched the Fraud Industry Council (FIC) in the country in collaboration with leading banks.

This initiative aims to foster an industry-wide effort to combat rising digital fraud and create a safer environment for businesses and consumers, TransUnion Philippines said in a statement.

Data from TransUnion's H2 2024 State of Omnichannel Fraud Report underscores the urgency of this initiative. 

The report revealed that 70 percent of Filipinos have been targeted by fraud attempts via email, online platforms, calls, or text messages, surpassing rates in India (55 percent), Hong Kong (44 percent), and the US (48 percent). Moreover, 13 percent of all digital transactions originating in the Philippines were flagged as potentially fraudulent—well above the global average of 5.2 percent.

The launch of the Fraud Industry Council reflects the collective effort of stakeholders across the banking industry to enhance consumer protection amid rising concerns related to digital fraud in the Philippines./ Contributed graphics

Highlighting the critical role of industry collaboration, Marie Claire Lim Moore, Asia-Pacific regional president at TransUnion, stated, "By initiating this revolutionary effort with leading financial sector players, we not only look to combat emerging threats, but also empower financial institutions with the intelligence needed to protect their clients.”

The council’s founding members include major local and international banks, such as BDO Unibank

Rolando Tanchanco, president of BDO Financial Services, emphasized: " As custodians of trust and guardians of financial security, we must remain vigilant in the face of fraud, especially in this digital era. We share in TransUnion’s mission to help businesses and consumers confidently transact in the digital space. To that end, we look forward to joining the Fraud Industry Council and share in the fight to combat fraud together."

TransUnion is calling on more financial institutions to join the council, aiming to build a robust, united front against fraud.

By leveraging TransUnion’s global network and local databases, the FIC aspires to set new benchmarks for fraud prevention in the region and bolster consumer confidence in the digital economy, the company said in the statement.

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