Maya eyes smarter payroll for IT-BPM workforce

Insider Spotlight

• Maya is pitching digital payroll as an IT-BPM workforce advantage
• Salary payouts can connect employees to savings and responsible credit
• The push targets both payroll efficiency and workers’ financial health
  
  
  

Maya is pushing wider adoption of digital payroll in the information technology and business process management (IT-BPM) industry, positioning modern salary systems as a way to streamline company operations while giving workers greater access to savings and credit.

The digital financial services company made the case at the International IT-BPM Summit 2026, where industry leaders discussed the sector’s evolving workforce and competitiveness as it moves into higher-value services.

Why it matters

The IT-BPM sector supported 1.9 million workers and generated more than US$40.3 billion in revenue in 2025, contributing 8 percent to national GDP, according to IBPAP.

“Filipino workers who help customers around the world manage their finances should also have the tools to build financial security for themselves,” Maya Bank president Angelo Madrid said. 

“We are working with employers to connect salary payments with savings tools and credit suited to workers’ needs and ability to repay, helping them manage everyday expenses and prepare for emergencies.”

How it works

Through Maya Business, employers can send salaries and other employee payouts digitally and at scale. The platform can reduce manual processes and administrative work, particularly for companies operating across multiple sites and around the clock.

Employees can receive and manage their salaries through the Maya app, which connects everyday payments with banking services. 

Maya Savings, Personal Goals and Time Deposit Plus provide ways to set money aside, while credit products are available to eligible customers, subject to assessment.

Beyond payday

“The opportunity is to make payroll more efficient for employers while helping employees manage their money beyond payday,” Madrid said. “Progress should mean more businesses using digital financial tools and more employees able to save, meet their obligations and prepare for unexpected expenses.”

Madrid said the IT-BPM industry’s move into higher-value financial-services work also calls for teams that combine financial expertise, technology and sound judgment.

The bigger picture

Maya develops and manages its core technology in-house, applying AI across credit assessment, fraud prevention, personalization and operations as it expands its financial services for businesses and employees.

“Our strength in global finance should also be reflected in the financial health of the businesses and people delivering it,” Madrid said. — Princess Daisy C. Ominga | Ed: Corrie S. Narisma