Insider Spotlight
With the theme “Redefining Workforce Intelligence & Agentic AI: Enabling Resilient, Future-Ready Organizations,” the regional summit convened more than 200 workforce leaders and practitioners from across Asia-Pacific.
More than 20 experts shared insights on AI adoption, workforce automation, employee empowerment, and customer experience excellence.
Human-in-the-loop approach highlighted
Jim Mathew Joseph, senior vice president for workforce management at TP in the Philippines, joined a high-level panel discussion on integrating AI technologies with human expertise to strengthen operational resilience.
“In a future-ready organization, technology and AI are meant to amplify, not replace our people,” Joseph said in a press statement.
“At TP, we fulfill this through a human-in-the-loop approach to our AI adoption strategy. We ensure that our integration of AI and human insight continues to drive empathy and excellence, creating workplaces that are both high-performing and deeply human.”
Summit insights on resilience and agility
Throughout the event, industry leaders presented case studies on building teams capable of adapting to economic shifts, market volatility, and rapid technological disruption.
Discussions also explored how organizations can leverage AI-driven workforce intelligence to stay sustainable, scalable, and competitive.
TP’s sustained excellence in the Philippines
As one of the country’s largest private employers—with over 60,000 employees across 27 sites—TP in the Philippines continues to uphold its legacy of operational and ethical excellence.
The company has maintained its “Great Place to Work” certification for eight consecutive years, backed by strong internal feedback on workplace culture, employee well-being, safety, and sustainability initiatives. —Ed: Corrie S. Narisma
