Insider Spotlight
Why it matters
PCSO’s ascent highlights how a decades-old institution, long defined by its lottery operations, is reinventing itself through modern governance reforms while channeling billions into public health and disaster relief.
The agency clinched the highest score among government-owned and controlled corporations (GOCCs) in the Governance Commission for GOCCs’ (GCG) 2024 performance evaluation, posting a 100.63-percent rating and edging out the Mactan-Cebu International Airport Authority (100.16 percent) and PAGCOR (99.92 percent).
Driving the numbers
PCSO leaders accepted the recognition on Monday, Dec. 1, 2025 during the GCG Awards.
“No greater drive exists for us than pouring heart into charity,” general manager Melquiades Robles said. “This fuels us to dig deeper, fostering excellence for every Filipino.”
By the numbers
PCSO’s turnaround, based on GCG ratings:
The performance leap was bolstered by back-to-back recognitions, including the Philippine Commission on Women’s 2024 GAD Award and first runner-up in the Freedom of Information (FOI) Champions.
Robles also emerged as a finalist for GCG’s Leadership Award.
The big picture
PCSO’s governance momentum supports its expanding frontline work — from delivering patient transport vehicles and medical equipment to hospitals to streamlining financial aid for thousands of indigent patients and mounting rapid-response assistance during calamities.
What’s next
With governance scores now at historic highs, the challenge shifts to sustaining performance while scaling charity programs — a test that could determine whether PCSO’s transformation holds as pressures on public health financing continue to rise.
— Edited by Daxim L. Lucas